Refund policy

Faulty, damaged or incorrect items

If your purchase arrives damaged, faulty or isn't what you ordered, email us at thedatenightcollective@gmail.com as soon as possible with your order number and a photo. We'll cover return postage and send a replacement or a full refund, whichever you prefer.

The "Try It" Guarantee

Not for you? Return it within 30 days of delivery in unused, resaleable condition and we'll refund the product price.

•     Resaleable means no writing, marks, bent pages, damage to the cover or missing inserts.

•     Email us before sending anything back so we can confirm your return and provide you with a return number.

•     Return postage is paid by you, and we recommend a tracked service.

•     Original shipping costs are not refunded.

•     Returns that arrive in a non resaleable condition can't be refunded and will be sent back to you.

Refunds

Once we receive and check your return, your refund goes back to your original payment method within 5 to 10 business days.

Your rights

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits those rights.